Have you spoken with Brian Gackenback at University of Louisville Hospital? His palm program is, without question the best tool you can use to track outcomes.
Monica J. Sorg, R.N.
I have used Brian Gackenback's tool and can vouch for it.
google Gack apps or Gackapps and you should be able to find it.
What's the name of the specific Gackapp software that you all are using?
Mari Cordes, BS RN
Mari Cordes, BS RNIII VA-BC
Vascular Access Department
University of Vermont Medical Center